Booking Information

Contact Details

Our Box Office can be reached on: (01493) 662832 - see full contact details here.

Ticket Prices & Concessions

We offer a few different ticket price options and discounts, which are classified as follows:

(Please note that these classifications are subject to change and are available on a per performance basis, see the What's On guide for exact ticket prices)

Payment options

We welcome all major credit and debit cards both online and over the phone. We no longer be accepting payments by cheque, unless this is for a group booking made with our booking team directly.

Booking Fee

We add on a £3 booking fee per online or over the phone card transaction. Most of the ticket income we receive is passed straight back to the production company or promoter of the show, so we retain this fee to help us cover the cost of processing card payments and our booking software fees. We charge £2.50 to post tickets second class.

General information

Tickets will be held for up to 7 working days from the date of booking. All tickets must be paid for 7 days prior to performance. Tickets which remain unpaid will be released for sale.

Cancellation & Refund Policy

Tickets are non-refundable and cannot be exchanged once purchased.

Please ensure you are booking for the correct date and time, as we are unable to offer refunds or transfers if you are unable to attend. In exceptional circumstances (such as show cancellation), we will contact all affected bookers directly to arrange alternatives.

Ticket protection insurance is available to purchase as part of your booking, please speak to a member of box office staff for more information.